1go Terms and Conditions — Know Before You Play

By accessing or using the 1go platform (https://1go.st), you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using the platform.

These Terms and Conditions form a legally binding agreement between 1go and all its users. 1go reserves the right to amend these terms at any time, and continued use of the platform after any changes take effect will be considered acceptance of the updated terms.

To open an account on 1go, you must provide accurate and truthful information. Accounts created with false information may be closed at any time and any funds held may be forfeited.

Each person may hold only one account. If anyone is found operating multiple accounts, all associated accounts will be closed and any winnings will be forfeited.

• Provide accurate name, address, and contact details during registration.
• It is your responsibility to keep your account password secure.
• Sharing your account with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, contact 1go Support immediately.
• You may be required to provide the necessary documents for KYC verification.

1go is strictly for users aged 18 and above. Account registration and use of the platform by minors is completely prohibited. By registering, you confirm that you are at least 18 years old.

If age cannot be verified upon request, the account will be permanently closed and all transactions will be considered void.

Deposits on 1go can be made via bKash, Nagad, and Rocket. Funds are typically credited to your account instantly. The minimum deposit amount is listed on the relevant promotions page.

KYC verification must be completed before a withdrawal can be processed. Once verified, withdrawal requests are generally processed within a few minutes and no longer than 24 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• In cases of suspicious transactions, 1go reserves the right to hold withdrawals pending investigation.
• Winnings from bonuses are subject to wagering requirements before withdrawal.
• To prevent money laundering, 1go reserves the right to verify any transaction.

1go bonuses and promotional offers are subject to specific terms. Each bonus comes with wagering requirements, an expiry period, and a maximum win limit, all of which are detailed on the relevant promotions page.

The welcome bonus is available to new users one time only. Creating multiple accounts or using any other fraudulent means to claim bonus offers will result in cancellation of all bonuses and associated winnings.

• Bonus funds cannot be withdrawn directly — they can only be used for gameplay.
• Withdrawing real money before meeting the wagering requirements may result in the bonus being cancelled.
• Some games may not count towards bonus wagering requirements.
• 1go reserves the right to withdraw or modify any bonus at any time.
• Using a VPN or proxy to take advantage of promotional offers is strictly prohibited.

All bets placed on 1go are considered final once confirmed. If incorrect odds are displayed due to a technical error, 1go reserves the right to void or correct the affected bets. 1go is not liable for bets interrupted due to loss of internet connection during live betting.

• If a match is cancelled in Sports Betting, the stake for that bet will be refunded.
• Placing opposing bets on the same event (arbitrage betting) is prohibited.
• Casino game outcomes are determined by RNG and cannot be influenced by anyone in any way.
• Maximum bet limits may vary depending on the game and market.
• 1go reserves the right to void any winnings obtained by exploiting system glitches.

The following activities are strictly prohibited on the 1go platform. Violations of these Terms and Conditions may result in account termination and legal action.

• Creating or operating multiple accounts.
• Placing bets using bots, automation tools, or artificial intelligence.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting hacking, phishing, or any form of cyberattack.
• Attempting to gain unauthorized access to another user's account.
• Exploiting technical errors or system glitches on the platform.
• Operating an account under a false identity.

At 1go, we believe gaming is a form of entertainment — and it is our responsibility to make sure it stays that way. We encourage every user to play responsibly.

On 1go, you can set your own deposit limits, session time limits, and betting limits. You may also submit a self-exclusion request at any time if needed.

• Never treat gaming as a source of income.
• Never bet more than you can afford to lose.
• Avoid playing when you are under emotional stress or the influence of substances.
• If you notice signs of problem gambling, contact support right away.

You can close your account at any time by contacting our support team, who will complete the process for you. We recommend withdrawing any remaining balance before closing your account.

1go reserves the right to suspend or close any account for the following reasons:

• Violation of Terms & Conditions.
• Incomplete KYC verification.
• Extended period of inactivity (more than 12 months).
• Instructions from legal or regulatory authorities.
• Suspected fraud or deceptive activity.

1go is committed to protecting your personal information. We secure all data using 256-bit SSL encryption, and your information is never sold to third parties.

1go uses your information solely to operate the platform, prevent fraud, and meet legal obligations. For more details, please see our Privacy Policy here.

If you have a dispute or complaint, please contact 1go Customer Support in the first instance. Our support team will generally work to resolve issues within 24 hours.

If the matter is not resolved through support, it may be escalated to 1go's licensing authority. All disputes are governed by the laws of 1go's licensing jurisdiction.

• Disputes must be raised within 30 days of the date the incident occurred.
• When submitting a complaint, please provide your account ID, transaction ID, and any relevant details.
• The associated funds may be placed on hold during the investigation.

1go reserves the right to update these Terms and Conditions, in part or in full, at any time. Users will be notified of significant changes in advance via email or platform notification.

Continued use of the platform after updated Terms take effect will be considered your acceptance of the new Terms. We recommend visiting this page regularly to stay informed.