Legal Documents

1go Privacy Policy — How Your Data Is Protected

Your privacy is our top priority at 1go. Learn clearly what data we collect, how it's used, and what rights you have — all explained in plain language.

Last Updated: January 2026
1

Introduction

1go (https://1go.st) takes your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it secure. This document should be read alongside 1go's Terms and Conditions.

By using the 1go platform, you consent to the data processing described in this Privacy Policy. We may update this policy as needed and will notify you of any changes.

In brief: We collect only the data necessary to operate the platform. Your information is never sold to third parties.

2

What Data We Collect

1go collects user data from a variety of sources. This data falls into three main categories:

Data Type Example Purpose
Identity Information Name, Date of Birth, National ID KYC verification & age confirmation
Contact Information Email, mobile number Account Communication & Security
Financial Information BKash/Nagad/Rocket Number, Transaction History Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Practical Information Game History, Bet Records, Login Times Service Improvement & Responsible Gaming
Cookies & Tracking Session cookies, preference settings Experience Personalization

Information you provide directly during registration is collected at the point of entry. Additional data — such as your browsing patterns and device details — is also collected automatically while you use the platform.

3

How Your Data Is Used

1go uses the data it collects solely for specific, legitimate purposes. We never use your information in ways that fall outside this Privacy Policy.

  • Account Management: For registration, login, password reset, and profile updates.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To fulfill legal obligations and prevent fraud.
  • Customer Support: To understand your issue and provide the right support.
  • Promotional Communications: To inform you about offers and bonuses (with your consent only).
  • Responsible Gaming: To detect unusual gaming patterns and provide appropriate assistance.
  • Legal Obligations: To meet regulatory authority requirements.
  • Platform Development: To analyze and improve the overall user experience.

We never share your data with advertising networks or sell it to third parties.

4

How Long Your Data Is Retained

1go retains your data only for as long as necessary. All information is stored while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

  • Account and identity data — retained for up to 5 years after account closure.
  • Financial transaction records — retained for 7 years (in compliance with financial regulations).
  • Communication and support logs — retained for up to 2 years.
  • Cookie and session data — deleted immediately after the browser session ends.
  • Marketing preferences — until you withdraw your consent.

Once the retention period ends, your data is securely and permanently deleted. No data is kept beyond what is necessary.

5

Who Your Data Is Shared With

1go shares your personal data with third parties only in very limited circumstances. In each case, the reason for sharing and the protections in place are clearly established.

Recipients Purpose Security
Payment Providers Deposit & Withdrawal Processing Encrypted Transfer
KYC verification provider Identity & Age Verification Contractual Protection
Regulatory Authority Legal Obligations By legal order
Cybersecurity Agency Fraud Detection Encrypted & Restricted
Cloud Service Provider Data Storage & Backup ISO Certified Data Center

All our third-party partners operate under strict data protection agreements and may use your information only for specified purposes.

6

Cookie Policy

The 1go platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language and preference settings.
  • Analytical Cookies: To analyze platform usage and improve our services.
  • Performance Cookies: To monitor page loading speed and overall performance.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

7

Your Rights

As a 1go user, you have a number of important rights regarding your personal data. Contact our support team to exercise any of these rights.

Right to Access Your Data

You may request to see what information we hold about you.

Right to Rectification

You may request correction or updating of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data in certain circumstances.

Right to Restrict Processing

You may request that we limit how your data is used in certain circumstances.

Right to Data Portability

You may request your data in a structured, portable format.

Right to Object

You may object to marketing messages or specific uses of your data.

After receiving a rights request, 1go typically responds within 30 business days. For complex requests, additional time may be required and you will be informed in advance.

8

Children's Privacy

1go is intended for users aged 18 and over. We do not knowingly collect data from minors.

You are required to confirm your age at the time of registration. If we discover that we have collected information from a minor, that account will be closed immediately and all associated data will be permanently deleted.

If you believe a minor has opened an account on 1go, please notify our support team immediately.

9

Security Measures

1go protects your data using industry-leading security technology, with safeguards in place across both technical and administrative levels.

  • 256-bit SSL/TLS Encryption: Every data transfer is fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Limited Access Policy: Only authorized personnel are permitted to access data.
  • Data Backup: Regular encrypted backups stored in a secure location.

In the event of a security breach, we are required by law to notify you and the relevant authorities within the prescribed timeframe.

10

Right to Amend This Policy

1go may update this Privacy Policy in part or in full at any time. For significant changes, users will be notified in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the latest update is always displayed at the top of the page.

If You Have Any Questions or Concerns FAQ Page Visit the page or contact our support team directly.

1go Protecting Your Privacy

We protect your data not just in policy, but through technical measures as well.

Encrypted Data Storage

All stored data is secured with AES-256 encryption. No information is held in plaintext form in our databases.

No Data Sales

1go never sells your personal data to advertisers or third parties. Your information is used only to serve you.

Full User Control

You can view, correct, or delete your data at any time. We are fully cooperative with every request.

Regular Independent Audits

Independent third-party security experts regularly audit 1go's data protection systems.

Marketing Opt-Out

You can unsubscribe from promotional messages at any time. We never send anything without your consent.

Transparent Policy in Bengali

Our Privacy Policy is written in plain, straightforward language — no complex legal jargon, just clear and simple explanations.

Join Safely

Your Privacy Is Protected — Get Started Now

Now that you know our Privacy Policy, register with confidence and enjoy Bangladesh's best betting experience — your data is completely safe with us.

AES-256
Encryption Technology
24/7
Security Monitoring
100%
Zero Data Sales
30 Days
Response Time for Requests
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